Car rental terms and conditions

TERMS & CONDITIONS

Renter’s qualification

To rent a car from Quality Rentals, the renter must:

 Be over 21* years of age to qualify for the groups MCMR, EDMR, CCMR, CCMD, CCAR and
CCAD and have a valid driving license issued at least one year ago. For all other car groups, the
renter must be over 25 years old and have a valid driving license issued at least 3 years ago.
 Have a valid European (for E.U. countries and Switzerland) or International (for countries
that don’t belong to the E.U.) driving license.
 Have a personal credit or debit card.
 When collecting the vehicle all renters need to have:
1. A valid driving license.
2. A personal credit or debit card. Third party credit cards are not
accepted unless there is a written validated authorization.
3. If the renter does not hold a credit card, he can only rent a car from the following groups:
MCMR, EDMR, CCMR, CCMD, CCAR, CCAD* provided he has taken the Collision Damage
Waiver insurance (C.D.W.) and pre-paid the whole rental value as well as the guarantee
deposit of 470,00€.
*For groups CDMR, CDMD, CDAR, CDAD, IDMR, IDMD, IDAR, IDAD, SDMR, SDAR, FDMR, FDAR, CWMR, SWMR,
SVMR, SVMD, SVAD, CFMN, IFMR, IFMD, ITMR, FVMR, FVMD, PDMR, PDAR, XDMR, XDAR, FFMR, FFAR, XFMR,
XFAR credit card is required.
 The vehicle will be provided with a full tank of fuel and must be refilled prior to car return,
otherwise a charge of fuel* in addition to a refueling fee of 12,50 € will apply.
* Depends on the valid average fuel cost.
 When collecting the vehicle, the renter will be given a Rental Agreement in which he is obligated
to read and sign. The Rental Agreement will show all services and insurances provided as well as
any extra services/insurances that the renter might request with their relevant charges.
 It is very important that the renter checks and reports any existing damage on the vehicle in order
to avoid any charges regarding damage caused by a previous renter. The renter has to sign at
collection/delivery a condition form for any damages to the vehicle.

Insurances

All Quality Rentals vehicles are insured:
a) against liability to third parties (excluding driver) for death and injury up to 1.220.000,00 € per
victim.
b) material damages to third parties (excluding the Quality Rentals vehicle) up to 1.220.000,00 €
c) for fire of the Quality Rentals vehicle
d) glass and windscreen, side windows, rear windows (except mirrors & lights)
If the Quality Rentals vehicle is damaged or stolen by renter’s culpability or negligence, the renter will be liable, up
to the total car’s commercial value at the time of accident or theft.

Collision Damage Waiver (C.D.W.)
The renter can limit his responsibility for his legal share in any damage of the vehicle: a) to 620,00 €
by paying the amount of 17,36 € per day for car groups MCMR, EDMR, CCMR, CCMD, CCAR,
CCAD, b) to 930,00 € by paying the amount of 23,56 € per day for car groups CDMR, CDMD,
CDAR, CDAD, IDMR, IDMD, IDAR, IDAD, SDMR, SDAR, CWMR, SWMR, , IFMR, IFMD, ITMR,
c) to 1.240,00 € by paying the amount of 23,56 € per day for car groups SVMR, SVMD, SVAD
d) to 1.240,00 € by paying the amount of 34,72 € per day for car groups FDMR, FDAR, PDMR,
PDAR, XDMR, XDAR, FVMR, FVMD, FFMR, FFAR, XFMR, XFAR provided that traffic laws were
not contravened (ie violation of red light or STOP sign, illegal overtaking, driving under the influence of
alcohol etc)
Full Damage Waiver (F.D.W.)
The renter may waive the above deductible amount reliability of 620,00 € or 930,00 € or 1.240,00 € by
paying in addition the daily amount of 10,00 € for car groups MCMR, EDMR, CCMR, CCMD, CCAR,
CCAD, 12,00 € for car groups CDMR, CDMD, CDAR, CDAD, IDMR, IDMD, IDAR, IDAD, SDMR,
SDAR, CWMR, SWMR, SVMR, SVMD, SVAD, IFMR, IFMD, ITMR and 19,00 € for car groups
FDMR, FDAR, PDMR, PDAR, XDMR, XDAR, FVMR, FVMD, FFMR, FFAR, XFMR, XFAR.
Note: None of the above insurances cover damages caused by infringement of the traffic law, as well as damages to
tires, mirrors, lights, car parts underneath the vehicle and in the cabin.
Full Insurance Coverage – Super Cover (S.F.D.W)
Resets the liability for damage to the rented car and it is imperative for C.D.W and F.D.W to be
already included in the rental price. It is also mandatory to fill in and sign the accident declaration form
from the renter in case of damage to the car.
The tenant will also have to pay an additional amount of 7,50 € per day for the categories MCMR,
EDMR, CCMR, CCMD, CCAR, CCAD and 10,00 € for the categories CDMR, CDMD, CDAR, CDAD,
IDMR, IDMD, IDAR, IDAM, SDMR, SDAM, CWMR, SWMR, SVMR, SVMD, SVAR, IFMR, IFMD,
ITMR, FDMR, FDAR, PDMR, PDAR, XDMR, XDAR, FVMR, FVMD, FFMR, FFAR, XFMR, XFAR.
Note: The above insurance does not cover any damages caused by violations of the Road Traffic Code (KOK),
intentionally or negligently, use of the wrong fuel and breach of the terms of the contract.
Theft Protection (T.P.)
If the renter accepts (and signs) the relative contract terms, he disposes of the responsibility for the
theft of the car by paying the additional daily charge of:
a) 6,00 € for car groups MCMR, EDMR, CCMR, CCMD, CCAR, CCAD
b) 8,50 € for car groups CDMR, CDMD, CDAR, CDAD, IDMR, IDMD, IDAR, IDAD, SDMR,
SDAR, CWMR, SWMR, SVMR, SVMD, SVAD, IFMR, IFMD, ITMR
c) 12,00 € for car groups FDMR, FDAR, PDMR, PDAR, XDMR, XDAR, FVMR, FVMD, FFMR,
FFAR, XFMR, XFAR
Note: Theft Protection (TP) is not valid in case of driver’s negligence
Personal Accident Insurance (P.A.I.)
This insurance, optionally available for 3,50 € per day, covers the driver for death, total or partial
disability up to 15.000,00€
Collection / Delivery
 Free of charge to all Quality Rentals stations in town or airport of the same town or the same island.
 Ιn town: 17,36 €
 Suburban towns up to 80km from the nearest Quality Rentals station: € 31,00
 Suburban towns over 80km from the nearest Quality Rentals station: please contact the Central Reservation
Department or any Quality Rentals Branch.
 Night / After hours (according to our station list): 25,00 €*
* Is not valid for collection/delivery from/to Athens International Airport (Spata).

Extra Charges
Minimum rental
One day. After the 25th rental hour, an additional day will be charged.
Airport Service Charge (A.S.C.)
 13% for International Airport
 11% for all other airports
Additional Driver
Extra charge for each additional driver: 4,50 € per day
Incident Administration Fee
In case of an accident due to the renter’s liability, the renter has the obligation to pay a non refundable
fee of 18,60 € in order to cover administration expenses.
Administration Fee for fines
The renter is liable for the payment of all traffic fines that may occur during the car rental. In case the
renter does not pay the fine(s) and Quality Rentals intervenes to the procedure, there will be an Administration
Fee for the fine of 24,80 € additional to the fine’s cost.
Removal of License Plates
In case of removal of license plates, the renter will be charged for the rental until the receipt of the
license plates from the competent service.
Loss or damage of key
In case of loss or damage of car key during the rental, the driver is liable for following charges:
a) 99,20€-248,00€ for car groups MCMR, EDMR, CCMR, CCMD, CCAR, CCAD
b)124,00€-310,00€ for car groups CDMR, CDMD, CDAR, CDAD, IDMR, IDMD, IDAR, IDAD,
SDMR, SDAR, CWMR, SWMR, SVMR, SVMD, SVAD, IFMR, IFMD, ITMR
c)248,00€-434,00€ for car groups FDMR, FDAR, PDMR, PDAR, XDMR, XDAR, FVMR, FVMD,
FFMR, FFAR, XFMR, XFAR

Equipment
Baby / child seat is available only after a reservation, with a daily charge of 4,50 €.
GPS is available only after a reservation, with daily charge of 6,50 €.
Snow Chains are available only after a reservation, with daily charge of 4,00 €.
No-show
In case the renter fails to collect the vehicle on the rental start date and time without any
written or telephone conversation, Quality Rentals will cancel the reservation after 3 hours. Quality Rentals reserve
the right to charge the renter a one day rental of the car group reserved.
Car cabin
In case the renter returns the vehicle and its cabin has stains and requires a biological cleaning
procedure (i.e. animal hair, sand etc on car seats or car floor or port baggage etc.), he will have to pay
the amount of 100,00 € . In case of any other damage incurred by the renter (e.g. burns,etc) there will
be relevant charges according to the type of damage.
Ferrying the car
In the case of ferrying the car between islands, all insurances are not valid and the renter has to
return the car to the pick-up station, otherwise all transportation costs will be charged to the renter. In
case of an accident or mechanical problem, the car transportation back to the mainland (Quality Rentals branch)
is the renter’s responsibility and for all expenses.
Across the border rental
An advanced written authorization from Quality Rentals is required as well as a valid personal credit card
for guarantee. The cost for issuing the Green Card and International Road Assistance will be paid by
the renter.
Rental Extention
If the renter wants to keep the vehicle longer than the contracted period, he will have to contact, in
written, the Quality Rentals location from which he picked up the car in order to extend his Rental Agreement and
sign the new Rental Agreement.
Payment
Quality Rentals accepts the following credit/ debit cards: Visa, American Express, Diners Club MasterCard and all
Quality Rentals Cards.
The above mentioned rates include V.A.T.
The above mentioned rates do not include Airport Service Charge (A.S.C.).
The Airport Service Charge has value when the pick up station is from an airport
All traffic fines resulting from violation of the Country’s traffic law are for renter’s account.
Rates & Conditions may change without notice.
The Country’s Courts of Law are responsible for resolving any problems or doubts of service that
might occur.